Intelligent Onboarding And Experience Summit
Time & Location
About the Event
The COVID-19 has brought a major shift in customer behavior. Customers expect the same level of convenience from their banks and financial institutes as they receive from Amazon or Facebook. This has put an increased pressure on incumbent organizations to accelerate their digitization strategies. In order for organizations to thrive in this post-pandemic digital age, efficient customer onboarding has to be an overwhelming priority. Leveraging technologies such as AI & ML (for assisted onboarding & analytics), Biometrics (includes face ID, fingerprint, voice recognition, iris scanning), and DLT (Blockchain for KYC) will determine long-term customer loyalty and retention. Early adopters are already writing their success stories and redefining the baseline for customer expectations. This virtual summit brings together key decision-makers from the Banking & Finance industry to network and explore the latest research, tools, & services that are transforming digital onboarding practices & enhancing customer experience.